Customer Service Survey

The Jennifer James Team would like to provide you with the best possible service and your input is vital to our success. Please help us serve you and others better by taking a few minutes to answer the questions below. Thank you for responding. What was the nature of your business with us? Purchasing a property Selling a Property Contractor reference Purchasing & Selling a property Referral for Agent out of town Other:   Check As Appropriate STATEMENTS Strongly Agree Agree Disagree Strongly Disagree No Comment Or N/A Agent was courteous and helpful Agent provided complete, accurate information to you. I will recommend my agent to others My overall experience was positive. The office was avaliable The website provided helpful information.   Please indicate the name(s) of your agent(s).   Comments: Please let us know how we did.   If you believe we fell short in meeting your service expectations, please describe the situation, including name of the team member involved and the date the incident occurred.   As a result of your experience with us, what service-related improvements can you recommend?   Optional Your Name Email Daytime Phone Street City State Zip       If you would prefer to print out this survey form and mail it directly to the department, please mail to: Hometown Realty Jennifer James Team 10571 Telegraph Road Suite 200 Glen Allen VA 23059